FAQs
General
What is your minimum order quantity (MOQ)?
Our standard MOQ is 50 pieces for most products. For complex designs or premium finishes, the MOQ may vary. Contact us for specific requirements.
How long does production take?
Production timelines depend on the product, finish, and order quantity. Contact us with your project details and we will provide an accurate schedule.
Do you provide free design services?
Yes. Our team can help prepare your design for production and guide you through available materials, colors, and finishes.
What plating options are available?
We offer a range of standard and premium finishes. Available options may vary by product, so contact us to confirm the best finish for your project.
Can you ship internationally?
Yes, we ship internationally. Delivery time and shipping cost are calculated according to the destination and order size.
What is your return policy?
Return eligibility depends on the product and its condition. Please contact our team before returning an item so we can help with the next steps.
Trial & Returns
What is your minimum order quantity (MOQ)?
Our standard MOQ is 50 pieces for most products. For complex designs or premium finishes, the MOQ may vary. Contact us for specific requirements.
How long does production take?
Production timelines depend on the product, finish, and order quantity. Contact us with your project details and we will provide an accurate schedule.
Do you provide free design services?
Yes. Our team can help prepare your design for production and guide you through available materials, colors, and finishes.
What plating options are available?
We offer a range of standard and premium finishes. Available options may vary by product, so contact us to confirm the best finish for your project.
Can you ship internationally?
Yes, we ship internationally. Delivery time and shipping cost are calculated according to the destination and order size.
What is your return policy?
Return eligibility depends on the product and its condition. Please contact our team before returning an item so we can help with the next steps.
Quality & Standard
What is your minimum order quantity (MOQ)?
Our standard MOQ is 50 pieces for most products. For complex designs or premium finishes, the MOQ may vary. Contact us for specific requirements.
How long does production take?
Production timelines depend on the product, finish, and order quantity. Contact us with your project details and we will provide an accurate schedule.
Do you provide free design services?
Yes. Our team can help prepare your design for production and guide you through available materials, colors, and finishes.
What plating options are available?
We offer a range of standard and premium finishes. Available options may vary by product, so contact us to confirm the best finish for your project.
Can you ship internationally?
Yes, we ship internationally. Delivery time and shipping cost are calculated according to the destination and order size.
What is your return policy?
Return eligibility depends on the product and its condition. Please contact our team before returning an item so we can help with the next steps.